Terms and Conditions

1. Introduction

Welcome to Dr Rachael Cornish Clinic Ltd. These Terms and Conditions apply to your use of our website, clinic services, and online shop. By accessing or using our website, you agree to be bound by these Terms.

2. Clinic Services

  • All treatments provided are subject to a full consultation and medical assessment.

  • Results may vary between individuals.

  • We reserve the right to refuse treatment if deemed medically unsuitable or unsafe.

  • Late arrivals may result in reduced treatment time or rescheduling.

3. Appointments & Cancellations

  • Appointments must be secured with a deposit.

  • Cancellations with less than 48 hours’ notice may incur a charge or loss of deposit.

  • No-shows will be charged in full or have their deposit forfeited.

4. Online Shop

  • Products are subject to availability.

  • Prices are listed in GBP and include VAT unless otherwise stated.

  • Payments must be made in full before dispatch.

  • We reserve the right to change pricing or discontinue items at any time.

5. Returns & Refunds (Online Shop)

  • Skincare products are non-returnable if opened due to hygiene regulations.

  • Faulty or damaged items must be reported within 14 days for replacement or refund.

  • For all returns, please contact us first at hello@drrachaelcornishclinic.co.uk.

6. Medical Disclaimer

  • Our treatments and products are not intended to diagnose, treat, cure, or prevent disease.

  • Advice provided via this website or consultations does not replace that of a GP or dermatologist.

7. Liability

  • We take reasonable care to ensure accuracy of all content but do not guarantee completeness or timeliness.

  • We are not liable for any indirect or consequential loss resulting from the use of our website or services.

8. Intellectual Property

  • All content, branding, and media on this website are the intellectual property of Dr Rachael Cornish Clinic Ltd and must not be used without written permission.

9. Governing Law

  • These terms are governed by the laws of England and Wales.